This journey began when a good friend asked Derrick, “How’d you like a job delivering TVs?”
Starting as a delivery driver for Paul’s TV—“The King of Big Screens”—in a small shop in La Habra, CA, Derrick quickly saw what it meant to treat clients like family.

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For six years, he thrived in an environment built on trust, care, and genuine service. But when Paul retired and new investors took over, the culture shifted. What had once been a near-perfect system of customer care was replaced with an approach that prioritized volume and sales over people.

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Wanting to grow and refusing to settle for the new “industry standard,” Derrick worked for a handful of major players, sharpening his skills and confidence. Over time, he saw a troubling pattern: small jobs were brushed off as “not worth it,” while large jobs were oversold with complicated control solutions that rarely worked as promised. Customers were left waiting and hoping for the next software update to fix their frustrations.

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Derrick knew there had to be a better way. With faith and determination, he stepped out on his own—to build a company that put people first.

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Today, we pride ourselves on treating every client like family. We focus on listening closely, setting clear expectations, and educating our clients so they can make informed decisions with confidence. It’s not just about providing a service—it’s about building trust, relationships, and solutions that truly work.